MSSC CLA TEST NEWEST 2024 ACTUAL EXAM 150+ QUESTIONS AND CORRECT DETAILED ANSWERS ALREADY GRADED A+|| BRANDNEW!!

MSSC CLA TEST NEWEST 2024
ACTUAL EXAM 150+ QUESTIONS
AND CORRECT DETAILED
ANSWERS ALREADY GRADED
A+|| BRANDNEW!!
A supplier's computer 24/7? - ANSWER-Electronic Data Interchange (EDI)
When a customer presents a problem or complaint, the technician should: - ANSWERFollow company policy
Which type of communication includes contacts with customers, vendor, suppliers,
transporters or other ms outside the company? - ANSWER-External
Looking at key headings and highlighted materials is an example of which type of
reading guidelines? - ANSWER-Previewing the documentation
What is the best way to communicate between shifts? - ANSWER-Face to Face
communication
Identifying your purpose is a guideline for written communication that: - ANSWERDefines the reason for the communication
Allowing the speaker to complete their thought is an example of which type of listening?
- ANSWER-Not interrupting
Automation of data capture is achieved by 4 methods in logistics facilities. Which
method uses an encoded number that is preprogrammed a d cannot be changed
without reprogramming the card it inhabits? - ANSWER-Magnetic Stripe
The workers in a warehouse that have broad access to computer programs, including
internet access, are usually inventory control, warehouse dock workers and clerks,
forklift drivers and warehouse supervisors - ANSWER-False forklift drivers do not have
broad access
Of the 4 ways to automatically capture logistics data, which methods uses infrared or
laser scanners to read universal Product Code labels? - ANSWER-Bar Code
Real-Time in-transit tracking of product is best conducted by using: - ANSWER-RFID
tags
The conversion of hand-written labels to bar code information is best performed by -
ANSWER-OCR programs
WWW is also known as: - ANSWER-The internet
Which computer software is used to track vehicle loading and order batching? -
ANSWER-Transportation Management System
Microsoft Access is a - ANSWER-Data base
What has a domain and user name included? - ANSWER-Email
Which computer system allows a user to enter information about the quantity, location,
status and other relevant information for use in storage and product movement in a
distribution center or staging facility? - ANSWER-Warehouse Management System
Spreadsheets may be printed out and used by logistics workers to study inventory
status or indicate possible transportation modes - ANSWER-True
if someone is NOT working as an effective team member, they might be: - ANSWERPursuing individual goals and recognition
What does SMART stand for? - ANSWER-Specific, Measurable, Attainable, Relevant,
Time-Based
Companies use teams to solve specific problems. They may use a seven step process
to reach a solution. Which involves examining the strengths and weaknesses of each
possible solution using specific criteria or standards? - ANSWER-Choose the best
solution
Which part of SMART deals with goals that align with the company's goal? - ANSWERRelevant
What is the first problem solving step? - ANSWER-Define the problem
Which type of team can be self-managed? - ANSWER-Project Team, Cross Functional
Team, and Work Team
Which of the following teams can be described as designing a process that is capable of
meeting quality standards? - ANSWER-Quality Planning
Which term is best described as the process used to ensure a product that meets or
exceeds customer expectations is delivered without error? - ANSWER-Damage free
In logistics, the term "demand" is the process of sourcing and building product inventory
to establish targets based on customer needs - ANSWER-False, Supply does
Companies use color coding to indicate safety factors in the shop floor. Which color
indicates a warning condition? - ANSWER-Orange
Cross-docking - ANSWER-The process of moving items from incoming trailers to
outgoing trailers with little or no storage time in between
Distribution Centers - ANSWER-A warehouse with finished Goods and/or service items
supply chain - ANSWER-The global network used to deliver product and services from
raw materials to end customers through an engineered flow of information, physical
distribution, and cash
C-TPAT - ANSWER-(Customs-Trade Partnership Against Terrorism) Voluntary program
developed by U.S Customs and Border Protection for companies importing goods into
the U.S.
FAST - ANSWER-(Free and Secure Trade)
Trade initiative between the US and Mexico that guarantees safety and security while
boosting profit for both countries.
What are the 2 most basic warehouse design? - ANSWER-Linear and U-Shaped
CSI - ANSWER-(Container Security Initiative) IS government program where containers
are scanned and deemed safe before departing the country of origin
FAA - ANSWER-(Federal Aviation Administration) responsible for developing and
enforcing air transportation rules and strives to improve the safety and efficiency of
aviation
Which of the following inspections involves checking for air, water or ground pollution? -
ANSWER-Environmental Inspection
OSHA standards set the maximum requirement; supply chain logistics facilities may
NOT use additional guidelines from other government agencies or industry
organizations - ANSWER-False OSHA sets only the minimum requirements.
Which of the following best describes the financial aids employers are required to
provide to workers who are injured on the job? - ANSWER-Worker's Compensation
Safety Inspections can help decide which improvements might be necessary at a
workstation or in a department - ANSWER-True
Which of the following government agencies studies the causes of workplace accidents
and injuries? - ANSWER-NIOSH (National Institute for Occupational Safety & Health
Slips, trips and falls constitute one of the top 3 workplace accidents - ANSWER-True
What's the science of a well designed workspace and the arrange of tools and material
for productive, safe work? - ANSWER-Ergonomics
Color coding is a typical industry method for marking. Which color is typically used to
designated storage areas? - ANSWER-White
Which of the following is an assessment of potential worker safety threats? - ANSWERHazard Analysis
Which government agency is mainly concerned with transportation safety regulation? -
ANSWER-DOT
Which government agency is responsible to enforce ladder safety, noise control and
safe storage of material? - ANSWER-OSHA
Supply Chain safety in a logistics environment requires workers know about the fire
safety and types of extinguishing agents present on the worksite.what type of
extinguisher should be used to fight a Class B Fire? - ANSWER-Class B/C
Safety committee are designed to voice employee concerns to management and to
keep records of any meeting - ANSWER-True
A Class A fire typically known by its material composition, which is - ANSWER-Paper or
wood
When talking to a group of co-workers, it is important to remember to: - ANSWER-•Use
understandable wording and context
•Speak clearly and directly
•Consider the audience
In logistics setting, there are 2 types of communication. What are they? - ANSWERInternal and External
Listening and hearing something are the same thing. - ANSWER-False listening Implies
understanding and responding to what was heard
Which of the following allows for the customer's computers to communicate directly with
House keeping color code: Red - ANSWER-Danger, stop, or emergency
House keeping color code: Orange - ANSWER-Warning
House keeping color code: Yellow - ANSWER-Caution
House keeping color code: Blue - ANSWER-Information or caution
House keeping color code: White - ANSWER-Storage
House keeping color code: Green - ANSWER-Safety